ASKATO – Quality and Safety

On Askato You do not pay for a to be unsatisfied, it is important that you get what you really want and what you need. We do everything we can to protect you from negative experiences. This includes, for example, of inattention during the consultation or a poor internet connection with an expert in a private. If you encounter such situations, please contact our Customer Service Centre by email: help@askato.com. Please also visit our terms and conditions of compensation.


Public Chat Free

Before a private consultation with an expert, you can make sure that it is the right choice and that There is a connection between you. Public chat with an expert is completely free of charge.

Team of professional consultants

The experience of each specialist is at least 5 years but most of them have 15 and more years of experience. Each Expert has his own advantages and the opportunities to prove them.

The accessibility of our services 24/24 hours

You can have a video chat with a consultant on a daily basis Askato, at any time and in any place. Everywhere in the world, our experts are at your disposal!

Terms of compensation

Your request for a compensation must be made within 24 hours after the consultation with our Experts. We only consider consultations which have lasted more than 10 minutes.